Virtual Counseling is an extension of our customer support network. This service extension is available to our enterprise and other projects customers.

From the home page of this website, a customer can login and access several account specific services including Virtual Counseling.

The Virtual Counsel service is web based and allows the customer to interactively communicate and chat in real time with the project coordinator at Microvac. They can conduct discussions privately or may also invite specialists from other departments at Microvac to join for group discussion in a conference mode. This helps in maintaining a constant liaison with the customer during the project development, design, implementation and operation phase and serves as a dynamic medium for minimizing gaps, improving realization and enhancing customer satisfaction.