forms a very important part of our customer care program. We believe that a
customer with adequate understanding of the products and services being used
by him goes a long way in ensuring a higher productive utilization and hence
a higher level of satisfaction which in turn results in enhanced customer trust,
loyalty and retention.
Our E-Training program features several ongoing web based service and product
demonstrations and presentations. Interactive tutorials are conducted on the
web and several informative article and notes are made available for download
from time to time.
Audio webcast channels are available which allow customers to listen
to tutorial lectures, proceedings of seminars, etc. In the not too distant future,
we intend to add video webcast channels to further enhance our E-Training